Cortex Live Testimonials & Case Studies

Case Studies

Trumbull Laboratories Sees 55% Reduction In Accounts Receivable Days Using Joint ZirMed®/Cortex Billing Solution

Memphis-Based Anatomic Lab Enjoys Fewer Claim Errors, Dramatically Improved Turnaround Time; Client Services Staff is Automatically Updated with Latest Payment Status Information.
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Testimimonials

...wish to thank Emily and Roberta who worked on our Gold upgrade...for the great job they did....we had some issues with our Gold Crystal reports, but everyone from Cortex put in a great deal of effort to make sure everything was up and running before Cortex left. January 2010, Sacramento, California
...suddenly Jennifer was hospitalized and Stan and Todd both got back to me..it was awesome to see everyone help each other to assist me with my claims issue. Not long after Jennifer was released form the hospital; she was up and going, getting back to me and helping me with my matter. She is such a great billing leader... December 2009, Roswell, New Mexico
On behalf of the pathologists...I would like to thank you for your work in ensuring that our recent upgrade to the latest version...went smoothly and painlessly. That the whole project was accomplished without any major problems or disruption to our daily work flow is all the more remarkable...We are greatly appreciative of your expertise and quick responses...Chicago, Illinois, March 2009
...convey our sincerest appreciation of the recent work Emily and Alecia provided...they have shown patience and understanding and their professionalism has been exemplary. Employees like Emily and Alecia are the life-blood for long lasting, prosperous relationships...Tyler, Texas, February, 25, 2009
I am writing...to commend Alecia, Emily and Teri on the coordination of the classes they conducted at the 2008 User Group seminars. As well as the outstanding Gold support that Emily and Alecia provide throughout the year, they have a real gift for breaking things down into steps that average users are able to follow...I look forward to what the 2010 Cortex User Group itinerary has to offer...Clarks Summit, Pennsylvania, February 20, 2009
I would like to commend the excellent support service I received from Emily. She has been more than helpful on many occasions...Emily called my office and corrected the glitch, re-establishing my contact with your system. ...Emily who always conducts herself with the highest level of professionalism and calmness...Torrance, California, November 16, 2008
...a quick note to issue kudos to Emily for her continued excellence in customer service...on a conference call this morning with a GoToMeeting session, was quickly able to resolve our dilemma...You have a great staff of people, and we appreciate all of you...Denton, Texas, November 7, 2008
I just wanted to let you know once again how great your employees are. I needed to contact Teri to help me customize a report. She is great. She had what I needed the same day...Stockton, California, November 6, 2008
Kudos to Emily for the wonderful job she did in helping our marketing representative...in a very timely and efficient manner as well as doing a great job in teaching her what she needed to get this setup in some of our referring physician's office...Sacramento, California, September 5, 2008
I would like to thank you and your support staff for a job well done when our terminal server crashed 3 weeks ago. Emily went above and beyond the call of duty when she assisted us on a Friday evening and a good part of Saturday. Our system was up and running by the following Monday morning...Cookeville, Tennessee, September 8, 2008
Will worked tirelessly with us as well as providing several queries to further scrub our claims and getting the claims through the edit processes and accepted. We greatly appreciate Will and his excellent work in billing. Pendleton, Oregon, September 4, 2008